Do UPS packages get stolen?
If UPS is unable to find the package, it will be considered stolen, and a claim letter will be sent to the shipper via fax, email, or regular post. 3. Review of Documents: In order to prove the value of the package contents that were lost or stolen, you will need to provide UPS with some information.
What happens if they steal your UPS package?
As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS. (You need the seller’s contact information if you want to go this route.) You can now also file a claim as the package recipient.
Who is responsible if a UPS package is stolen?
A: Ronna Branch, a spokeswoman for UPS, said if one of its drivers releases a package and it is stolen, UPS is liable for the contents unless the shipper instructs the company to release the package no matter what.
How common is package stealing?
Packages are most often stolen on Mondays.
A July survey from Vivint, a smart home security company, found that at least 29 percent of people in the U.S. reported that they’ve been the victim of package theft. On average, people have had about three packages stolen throughout their life, and that adds up.
Can I get a refund if my package was stolen UPS?
If your stolen package was delivered by a major postal carrier such as USPS, UPS, or FedEx, you should file a claim with the respective shipping company. If you know your package has been stolen, you could reach out to the sender or seller about a possible replacement or refund.
What do I do if my package was delivered but it wasn t?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
Why do people steal packages?
One of the most obvious explanations for why people steal packages off of doorsteps is that the opportunity presents itself. Often, they strike when nobody is home. … Few people expect a thief to strike in broad daylight. Therefore, the opportunity to swipe packages off of the front steps is enticing to the thieves.
How often are packages stolen?
Nearly 4 in 10 shoppers have had a package stolen before it could be delivered, according to a study commissioned by ValuePenguin. While the number of deliveries ticks upward during the holidays, this data reminds consumers that package theft is a pervasive issue throughout the entire year.
How many packages does UPS lose a day?
Nationwide, more than 1.7 million packages disappear every day, contributing to a total of $25 million in lost goods and services, the report found.
How long does a UPS investigation take?
How long will UPS take to investigate damage or find my lost package? Depending on the country, the process to investigate a damaged or lost package generally takes 8 to 15 business day.