Frequent question: What happens if UPS didn’t leave a notice?

Will UPS leave a package at your door?

Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).

Is UPS supposed to leave a note?

UPS Signature Required

If your package requires a signature, or if you are worried about leaving a package unattended on your doorstep, you can try leaving a note on your front door asking UPS to leave your package with a neighbor.

Can you pick up a missed UPS package the same day?

UPS Attempted Delivery, but Was Unsuccessful

Pending Delivery to a UPS Access Point®: The driver will deliver the package to a UPS Access Point location, typically by the next UPS delivery day. UPS Access Point locations are nearby businesses that offer a safe and secure place to pick up shipments.

Can I contact UPS driver?

Call customer service toll-free at 1-800-742-5877.

Did not Receive UPS InfoNotice?

If no InfoNotice is present, it means the package either hasn’t been delivered or has been lost or misplaced. If your package’s status shows a missing delivery, your first step is to contact the shipper.

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How do I complain about UPS?

Your first stop when filing a complaint to UPS is to call Customer Care (1-800-742-5877). Strengthen your message by also sending an email to their Customer Service Department (customer.service@ups.com).

What happens if your UPS package is stolen?

UPS. As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS.

Does UPS always require signature?

UPS will provide you with evidence of delivery in your choice of these options: Delivery Confirmation: UPS will mail you a confirmation of delivery without a signature. … Adult Signature Required: UPS will obtain the adult recipient’s signature and provide you with a printed copy. Adult recipients must be at least 21.

How do I know if my UPS package needs a signature?

How can you tell if a UPS package delivery requires a signature? You will be emailed tracking information that will indicate if your package requires a signature. If there isn’t any information in the email that indicates a signature is required, check the UPS tracking page.