Is UPS responsible for stolen package?
A: Ronna Branch, a spokeswoman for UPS, said if one of its drivers releases a package and it is stolen, UPS is liable for the contents unless the shipper instructs the company to release the package no matter what.
Who pays if someone steals your package?
Who is responsible if a thief steals your packages: the retailer, the carrier or you? ANSWER: Typically, you’re out of luck, unless the retailer decides to be generous. Delivery companies say they’re not responsible for reimbursement if the package was successfully delivered to the correct house.
Can you report a stolen package to UPS?
1. Report the Missing Package: It’s actually required by UPS that shippers report any lost or stolen packages after waiting 24 hours after the delivery time. After you file a report, UPS will begin searching for the package, which can take up to 10 business days.
What do I do if someone stole my package?
Someone Stole Your Package: 5 Ways to Recover Stolen Deliveries
- Contact the Sender. If you know that the package was definitely delivered but was probably stolen, the next step is to contact the sender. …
- Report It to FedEx, UPS, or USPS. …
- Report It to Amazon. …
- File a Police Report. …
- Talk to Your Credit Card Company.
How long does a UPS investigation take?
How long will UPS take to investigate damage or find my lost package? Depending on the country, the process to investigate a damaged or lost package generally takes 8 to 15 business day.
Why do people steal packages?
One of the most obvious explanations for why people steal packages off of doorsteps is that the opportunity presents itself. Often, they strike when nobody is home. … Few people expect a thief to strike in broad daylight. Therefore, the opportunity to swipe packages off of the front steps is enticing to the thieves.
What do I do if my package says delivered but I never got it?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
How much does UPS pay for claims?
UPS automatically protects each domestic package and international shipment against loss or damage up to a value of $100 without a declaration of value. If the value of your items surpasses $100, you should declare the correct value. If not, the maximum liability for loss or damage to a package is $100.
What do you do with a UPS package that isn’t yours?
If the package was delivered to a neighbor or released without a signature and has not been opened, you have five business days from the day of delivery to request a Return to Sender. After five business days you will need to contact the shipper.
How many packages does UPS lose a day?
Nationwide, more than 1.7 million packages disappear every day, contributing to a total of $25 million in lost goods and services, the report found.