Can I pick up a missed package from FedEx?
To avoid missed deliveries, sign up for FedEx Delivery Manager to request to hold your package at a FedEx location for you to pick up. If you already missed a delivery and received a door tag, make sure to follow the instructions on the door tag to ensure your delivery is made on the next attempt.
Where can I pick up undelivered FedEx packages?
FedEx Ground packages will be available within the scheduled delivery time of 1 to 5 business days (Monday–Friday) at most FedEx Office locations. Hold at FedEx Location options are available at FedEx Office® Print & Ship Center, FedEx World Service Center® or FedEx Office® Ship Center.
How do I call FedEx?
For enquiries or assistance on FedEx automation products and applications, you can call us at 1300 138 759.
Can you intercept a FedEx package?
FedEx can reroute a shipment if it is authorized by the sender. Only one reroute per package is allowed. The new destination address and contact telephone number for the recipient. Additional restrictions and fees may apply.
How does FedEx investigate lost packages?
How do I know if FedEx lost my package? You can check it 24/7 for immediate updates. If your claim is lost, FedEx will perform a “trace” to try and locate where it went missing. They will notify you when it has been resolved as lost or found by email.
How do I speak to a human at FedEx?
GoFedEx 1.800. 463.3339 (When prompted, please say “International Services.”)
Can I pick up a package before delivery?
FAQs. Can I pick up my USPS package before it is delivered? Yes. However, you have to notify USPS of your intention to pick up your package before you arrive at the location so that they can ensure your package is ready for pickup.
Can I call FedEx to see where my package is?
If you are away from your computer, or cannot access the FedEx mobile website for some reason, you can still track the status of your parcel by phone. Simply call 1.800. 464.3339 and say “track a package” to track the status of your shipment.
Does FedEx have live customer service?
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.