How do I dispute a UPS Import charge?

How do I contact UPS billing?

If you need additional assistance, contact a UPS Billing Center representative: For questions concerning your Package Delivery invoice, call toll free 1-800-811-1648 Monday-Friday 8:00 a.m. – 9:00 p.m. EST.

How do I pay UPS import charges?

You can use the following payment methods in the UPS Billing Centre:

  1. Electronic Payment From a Bank Account – Electronic Debit.
  2. Cheque (with a Remittance Stub)
  3. Payment Card.
  4. Alternative Payment Methods (vary per country)

How do I file a complaint with UPS?

Your first stop when filing a complaint to UPS is to call Customer Care (1-800-742-5877). Strengthen your message by also sending an email to their Customer Service Department (customer.service@ups.com).

How do I get a refund from UPS?

If we did not attempt to deliver your shipment by the guaranteed date or time, you can submit a request for a service refund by.

  1. Calling 1-800-PICK-UPS® (1-800-742-5877) and say “Refund”.
  2. Or logging into the UPS Billing Center and selecting Request a Refund.

What happens if I don’t pay import charges UPS?

UPS will require that these fees are paid prior to delivering the shipment to the shipping address. If these fees are not paid upon delivery then the package will be returned to EVGA and any shipping fees or customs fees charged to EVGA will be deducted from your refund.

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What happens if I dont pay import charges?

If you don’t pay the customs charges, your parcel will be returned to sender after the 21-day period.

Do I have to pay UPS import charges?

UPS will charge a fee for every import shipment subject to customs entry requirements.

How do I find a live agent at UPS?

If you need to speak to a live customer service representative in UPS customer service you need to dial 1-800-742-5877 (1-800-PICK-UPS®). To speak with a live agent, you need to say “Agent” or press 0, then say “Shipping information” or press 3, for example.

How do I contact UPS Corporate?

Customer Service

Please visit our Customer Help and Support Center or call 1-888-742-5877.

Can you call UPS about a package?

Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions.

Can you get a refund on shipping if it takes longer?

While different retail companies may have different specific refund policies, all companies should be willing to refund your shipping fees in the case of a late delivery. You’ll likely need to request the refund through the company’s Customer Service web page, or call the listed Customer Service phone number.