What does UPS do with undeliverable packages?

Where do UPS parcels go if undelivered?

Unless it was a C.O.D. delivery, UPS will hold your shipment for five business days at the nearest UPS centre. If the shipment is not collected within five business days, it will be returned to the sender.

Can I pick up a package from UPS if I missed the delivery?

If you are unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.

What happens when UPS delivers to wrong address?

If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbor’s house or leasing office). … The sender will then follow up with you on the progress of your shipment.

What makes a package undeliverable?

A package might be returned as undeliverable for several reasons: The address is incorrect or outdated. … You used a restricted address. If you send the order to a prison, correctional facility, or other similar institution, the products and/or the carrier responsible for delivery may be subject to specific restrictions.

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How many pickup attempts does UPS make?

Pickup Options

1 UPS Pickup Attempt: UPS will make one attempt to pick up your shipment. If the shipment cannot be collected, UPS will leave the return label at the pickup location. 3 UPS Pickup Attempts: UPS will attempt to pick up your package for three consecutive business days.

How many attempts does USPS make?

The Postal Service (USPS) will make 1 or 2 attempts to deliver, based on the carrier’s knowledge. After the attempts, the package will be held for 15 days from the intial delivery attempt and then returned to sender.

Is it illegal to keep a package accidentally delivered to you?

As long as the merchandise is addressed to you, you may keep it. If it is addressed to someone else, then you are obligated to make reasonable efforts to either return it or deliver it to the intended recipient.

What do I do with a UPS package that isn’t mine?

If you missed the first delivery attempt, your driver probably left a UPS InfoNotice® indicating a delivery attempt had been made. Using the UPS InfoNotice, you can choose from up to four delivery change options: Will Call, Delivery to Another Address, Reschedule Delivery, or Return to Sender.

Is UPS responsible for stolen package?

A: Ronna Branch, a spokeswoman for UPS, said if one of its drivers releases a package and it is stolen, UPS is liable for the contents unless the shipper instructs the company to release the package no matter what.