How far back can UPS track a package?
Shipping information remains available for retrieval for 90 days. You can download detailed shipping information for any time period you specify up to 90 days. If the system cannot handle an export request at the time of the request, a query is created that can be selected and viewed for up to seven days.
How do I track a package older than 120 days?
To find the status of a shipment older than 120 days, please contact Customer Service. Alternate Reference Track-If you do not have a tracking number, you can track by reference number.
What happens when a tracking number expires?
“Expired” indicates your parcel might undergo unusual condition. The shipping company hasn’t updated it for a long time (over 30 days). If you never received your parcel, please contact the shipper so they can start an investigation with their carrier in the originating country.
How do I track a UPS package without a tracking number?
If you don’t have the tracking number, you can still go to the UPS main tracking page and select the “Track by Reference” field. Then, enter your reference number and the date it was shipped and UPS will be able to locate your package when you select the track button.
How do I find my UPS shipping history?
Select the Shipping tab and go to View History or Void Shipment. The shipping history allows you to choose a preset date period or a custom date range. (For custom date ranges, enter a start and end date. The start date cannot exceed 90 days from the present date).
How long is UPS proof of delivery?
For specific details, review your local UPS Terms and Conditions or contact your local UPS office. If you do misplace your Internet Shipping receipt and it is less than 90 days from the day the shipment was processed, you can always reprint one from your Shipping History.
How do I get proof of delivery from UPS 120 days?
To request Proof of Delivery:
- Locate the relevant tracking number in the Shipment Details table.
- Select the tracking number link to go to the Shipment Detail page.
- Select the Proof of Delivery link to get a printable version of the Proof of Delivery.
Can UPS tracking numbers be reused?
Due to the sheer volume of orders that UPS handles every year, sometimes UPS tracking numbers are “recycled” and will initially show a delivery date from a previous order. However, once the package starts movement, the tracking will update to have accurate information.
Do UPS tracking labels expire?
UPS prepaid shipping labels do not expire, which makes it possible to include them with your customers’ orders. … Follow the prompts to create and print the label as usual.
How long are UPS labels active?
Within 90 days of creating your shipping label on UPS.com, you can void your shipment through Shipping History.